Frequently Asked Questions

Orders & Delivery

How much is delivery?
Standard UK delivery is £4.95, and it's free on orders over £65. Express delivery is also available at checkout.

How long does delivery take?
Standard UK delivery usually takes 3-5 working days.

Do you ship internationally?
Yes, we ship to the EU and many other countries. The cost for your country is shown at checkout.

How can I track my order?
Once your order is dispatched, you'll receive a confirmation email with a tracking number.

Our Shop

Can I visit you in person?
Yes! Our shop is at 17 Dunraven Street, Tonypandy, CF40 1QG. We're open Monday to Friday 9:30am - 6pm and Saturday 9:30am - 5pm, and closed on Sundays. Come in and try any fragrance before you buy.

Products

Are your fragrances suitable for sensitive skin?
We recommend checking the product description for ingredients. If you have specific concerns, please contact us before purchasing.

How long do your fragrances last?
Longevity varies by product and skin type, but most of our fragrances are long-lasting, including our Extrait de Parfum ranges. Check individual product pages for details.

Returns & Refunds

What is your return policy?
You can return unopened bottles in their original sealed packaging within 28 days. Just email us at info@blazinfragrances.co.uk to start a return. See our returns policy for full details.

What if my order arrives damaged?
We're sorry to hear that! Please contact us within 48 hours of receiving your order with photos and we'll make it right.

Still have questions?

Feel free to contact us and we'll be happy to help!