Refund policy

Returns
We want you to love your fragrance. If you change your mind, you can return any unopened bottle within 28 days of receiving it for a refund.

To be accepted, the bottle must be unopened and unused, in its original packaging with any cellophane seal still intact. For hygiene reasons we can't accept returns of bottles that have been opened or sprayed, unless they are faulty.

How to return an item
Email us at info@blazinfragrances.co.uk with your order number and the item you'd like to return, and we'll tell you how to send it back. You're also welcome to bring it to our shop at 17 Dunraven Street, Tonypandy, CF40 1QG. Please contact us before posting anything, as items sent back without getting in touch first may not be accepted. Please keep proof of postage until your refund has been processed.

Damaged, faulty or wrong items
Please check your order when it arrives. If anything is damaged, faulty or not what you ordered, email us within 48 hours with your order number and a photo, and we'll put it right.

Refunds
Once we've received and checked your return, we'll let you know whether your refund has been approved. Approved refunds go back to your original payment method within 10 working days. Your bank may take a few extra days to show it.

Exchanges
The quickest way to swap an item is to return it as above and place a new order for the one you want.

This policy does not affect your statutory rights.

Questions about a return? Email info@blazinfragrances.co.uk or pop into the shop.